Shipping policy

At Pawluna.space, we proudly deliver our products to customers worldwide.

Order Processing

Orders are typically processed within 1-3 business days.
Orders are processed Monday through Friday, excluding public holidays.
Once your order has been shipped, you will receive a shipping confirmation email.

Estimated delivery times vary by destination:

Delivery times are estimates and may be affected by customs procedures, carrier delays, weather conditions, or peak seasons.

Shipping costs are calculated at checkout based on the destination and selected shipping method.

Promotional free shipping offers may be available from time to time.

Once shipped, customers will receive tracking information via email whenever available.

Please allow several days for tracking information to become active.

International orders may be subject to import duties, taxes, customs fees, or other charges imposed by local authorities.

These charges are the responsibility of the customer.

Customers are responsible for providing accurate shipping information.

We are not responsible for delays or losses resulting from incorrect addresses submitted during checkout.

If your package appears lost or significantly delayed, please contact us and we will work with the carrier to assist in locating your shipment.

Phone: +1 604 839-7246

Address: 4096 Commercial St, Vancouver, BC, V5N 4G3, Canada